Indication based on the Act on Specified Commercial Transactions
- Sales enterprise
- Nissei Marine Industry Co.
- Location
- Sasazuka Daiichi Building 5F， 1-57-7 Sasazuka, Shibuya-ku,Tokyo
- Telephone number
- 03-3376-5171
- Mail address
- nm-global-customer@nissei-marine.co.jp
- Necessary charges other than product price
- EMS shipping fee according to the regulations of the Japanese post office
- Defective product
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If there is a problem with the product, please contact us within 7 days after receiving the product.
Re-shipment of normal products only for products that have been confirmed to be defective in the initial stage - Sales volume
- There is no particular specification (there are settings depending on the product)
- Delivery time
-
If the item is in stock, it will be shipped within 3 business days after payment is confirmed.
If it is not in stock, it will be shipped as soon as it arrives - Payment method
- Credit card payment, Alipay
- Deadline for returns
-
Within 1 month after product arrival
If the product has not been used, it can only be exchanged for a normal product within 1 month after the arrival of the product, only if the product is confirmed to be defective.
In the case of used products, it cannot be returned due to the convenience of the end user after opening or use.
Products cannot be returned or exchanged except in the case of initial failure. - Return shipping
- Return shipping charges other than initial defective products are borne by the end user.